Claims consulting services that bring clarity to complex delays
Resolve project disputes with expert delay analysis, evidence-based insights, and tailored strategies that protect your commercial position.
What do claims consulting services involve?
Claims consulting services provide expert support in assessing, preparing, and resolving claims related to project delays, disruptions, or contractual disputes. These services are crucial when timelines, scope, or budgets go off track and you need clear documentation to support entitlements or defend against claims.
Consultants use proven delay analysis methods to review project records, identify critical delays, and prepare submissions based on facts and contract terms. Whether you’re handling construction delay claims or aiming to avoid disputes, the right consultant ensures your position is well-documented and defensible.
How does delay analysis support construction claims?
Delay analysis forms the foundation of any credible construction claim. It helps establish what caused the delay, who is responsible, and whether the delay is compensable under the contract. Common delay analysis methods include:
By applying the right method correctly, claims consultants provide a fact-based, reliable basis for addressing delay claims in construction with confidence and accuracy.
Who should use claims consulting services?
Contractors, subcontractors, project owners, and legal teams all benefit from claims consulting services when delays occur or disputes arise. If you’re dealing with construction delay claims, early intervention from an experienced consultant can limit your exposure and improve your chances of a fair outcome.
These services are particularly valuable when:
Working with professionals who understand both delay claims in construction and the full project lifecycle gives you a strategic advantage in negotiations and legal processes.
What makes delay claims in construction successful?
Successful delay claims in construction rely on clear evidence, thorough documentation, and methodical analysis. Claims must show not only that a delay occurred but also its cause, how it impacted the critical path, and whether efforts were made to recover lost time.
To improve your chances of success, make sure:
Experienced consultants offering claims consulting services know how to prepare, structure and present claims effectively to achieve the best possible result.
Ready to address project delays?
At Compass Consult, we are dedicated to helping you manage delays and claims effectively. Our expert team is ready to partner with you to navigate the complexities of construction projects and ensure successful outcomes.
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Case Study
Circular Quay Tower (Salesforce Tower)
Client: Schneider Electric
Contract value: $1.5 Billion
Project Snapshot:
The Salesforce Tower is a skyscraper under construction in Circular Quay, Sydney, Australia. The building will be the city’s tallest office building at a height of 263.1 metres on its scheduled completion date of mid-2022. It is part of a A$5 billion redevelopment of the Circular Quay precinct, alongside the new buildings of Quay Quarter Tower, One Circular Quay, 56 Pitt Street, Sydney, 200 George Street, the terminus of the new CBD and South East Light Rail and redevelopment of the ferry wharves. The building is being constructed by Lendlease.
Software company Salesforce acquired naming rights to the tower in late 2019 and will occupy 24 levels of the building upon its completion.
Our Scope:
Primavera P6 Programme Consultancy Support for Scheider Electric. Includes Delay and Extension Of Time Claims.
Dupont
The client: DuPont is an American multinational chemical company first formed in 1802 by French-American chemist and industrialist Éleuthère Irénée du Pont de Nemours. The company played a major role in the development of Delaware and first arose as a major supplier of gunpowder.
The challenge
With a diverse and global network of research centers and manufacturing sites, DuPont has
a dedicated project controls team for each location that manages the entire project portfolio within their sites. Managing project data from different sites across the organization caused a challenge for reporting at an enterprise level causing delayed reporting, manual errors, and mismatches in key resource directories to name a few. It was time to move to a cloud-based solution that would provide a connected, holistic view of the enterprise project portfolio structure and position them for the next stage of growth.
The results
Working in partnership with Compass Consult to enhance their Primavera P6 capabilities
has ensured DuPont now have a centralized Project Controls system on the cloud, this
increases visibility across all site with real-time reporting and dashboard capabilities
while gaining increased efficiencies in resource management and accurately forecasts
project progress and funding requirements
Dupont
The client: DuPont is an American multinational chemical company first formed in 1802 by French-American chemist and industrialist Éleuthère Irénée du Pont de Nemours. The company played a major role in the development of Delaware and first arose as a major supplier of gunpowder.
The challenge
With a diverse and global network of research centers and manufacturing sites, DuPont has
a dedicated project controls team for each location that manages the entire project portfolio within their sites. Managing project data from different sites across the organization caused a challenge for reporting at an enterprise level causing delayed reporting, manual errors, and mismatches in key resource directories to name a few. It was time to move to a cloud-based solution that would provide a connected, holistic view of the enterprise project portfolio structure and position them for the next stage of growth.
Trusted Digital Transformation Partner 500+ satisfied clients
FAQs
Earned Value Management (EVM) is a structured methodology utilised in project management to evaluate a project's performance concerning cost, schedule, and scope. It involves comparing the planned value (budgeted cost of work scheduled) with the actual cost incurred and the value of work completed. Through this comparison, project managers can identify discrepancies from the project baseline and implement corrective measures when necessary.
EVM offers numerous advantages for construction projects, including enhanced project control and visibility, early detection of potential cost and schedule overruns, informed decision-making, improved communication and collaboration among stakeholders, and ultimately, higher project success rates.
Earned Value Management relies on three primary components:
There are various methods to calculate Earned Value (EV), depending on the project's nature and complexity. One common approach involves multiplying the percentage of work completed for a specific activity by its budgeted cost.
Discrepancies from the baseline (variations between Planned Value, Earned Value, and Actual Cost) can serve as indicators of potential project risks. Analysing these trends enables project managers to pinpoint areas where the project may deviate from its intended course and take proactive measures to mitigate associated risks.
EVM is not obligatory for all construction projects. However, it is a recommended practice for complex projects, especially those with substantial budgets or tight schedules. Government contracts may also stipulate specific EVM requirements.
Several project management software tools support EVM implementation. Primavera P6, as mentioned on our webpage, is one such example, enabling users to monitor and analyse EVM data effectively.
Various online resources and industry organisations offer detailed insights into EVM and its advantages for construction projects. Our website serves as a valuable starting point, alongside professional associations and project management communities. Feel free to explore these resources for a deeper understanding of EVM's benefits in construction project management.
FAQs
Delay analysis involves reviewing project schedules and events to identify what caused delays, how long they lasted, and who is responsible. This detailed insight helps clarify issues between parties and supports fair compensation or extensions of time. It also allows project managers to better plan resources and mitigate further risks.
The earlier a claims consultant is involved, the better. Early involvement allows them to review contracts and monitor project progress from the outset. When delays or disputes arise, they can perform timely analysis, provide advice, and guide negotiations, preventing minor issues from escalating into major conflicts that could halt the project.
Claims consulting can help with a broad range of disputes commonly faced on construction projects. These include delay claims, disruption or productivity loss claims, contract variations, payment disputes, and breaches of contract. Consultants work to identify facts, quantify losses, and facilitate fair resolutions between parties.
Engaging claims consulting services helps projects by reducing uncertainty and risk. Expert advice ensures that disputes are managed proactively, allowing projects to stay on schedule and within budget. It also provides clear documentation and evidence to support claims or defence strategies, which improves chances of successful negotiation or settlement.
Compass Consult is a globally recognized project portfolio management service provider. Our team comprises experienced civil engineers, risk management experts, and project controllers with outstanding track records for delivering exceptional project planning, earned value management, cost control, and schedule control services.
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