Work with a construction project management company to manage stakeholder communication

Discover how construction project management professionals can manage communication with your project stakeholders.

Why managing communication with stakeholders is important in the construction industry 

In project management, communication with stakeholders is paramount. Stakeholders, including clients, contractors, and regulatory bodies, have diverse interests that must be considered to ensure successful project outcomes.


Open communication aligns everyone with the project objectives, deadlines, and deliverables, reducing miscommunication or disagreements. According to a CII survey, poor communication results in 40% of project rework. Another study by FMI Corporation shows that poor communication contributes to 48% of construction disputes. Clear, regular updates boost stakeholder confidence levels, fostering increased collaboration and reducing disputes or delays.


To help project managers navigate the complexities of stakeholder communication, a construction project management company can streamline the process.

How does a construction project management company help manage stakeholder communication

Stakeholder mapping and analysis

Stakeholder mapping and analysis

Project management companies thoroughly map and analyse stakeholders, identifying their interests, influence, and communication preferences. This allows for tailored communication strategies for each group, ensuring effective engagement.

Proactive issue management

Construction project management experts anticipate and address potential issues before they escalate, keeping stakeholders informed and involved in problem-solving efforts. This proactive approach minimises disruptions and promotes collaboration.

Proactive issue management
Multi-channel communication

Multi-channel communication

Program management experts utilise various communication channels, such as meetings, emails, and project management platforms. This ensures information reaches stakeholders through their preferred channels, enhancing accessibility and engagement.

Feedback mechanisms

Program management companies implement feedback mechanisms, like surveys or feedback sessions. This allows stakeholders to voice their opinions, provide insights for continuous improvement, and offer suggestions throughout the project lifecycle.

Feedback mechanisms

Collaborate with Compass Consult to improve your team’s stakeholder communication

At Compass Consult, we offer expert-led project management consultancy services, project management training, and implementation support for leading project controls consultancy services with Primavera P6.

Our services are tailored to the specific needs of each project and organisation. We’re committed to supporting you in achieving tangible project outcomes, regardless of your construction project’s scale.

Connect with us today and enhance your project team’s project management capabilities.

What our customers say about us

FAQs

Frequently Asked Questions

How do project management experts in the construction industry manage stakeholder feedback?

Project management professionals actively gather stakeholder feedback through surveys, suggestion boxes, and feedback sessions. They attentively address stakeholder concerns, incorporate their suggestions into project or contingency plans as appropriate, and ensure their voices are heard and valued.

What measures can a construction project management company take to resolve stakeholder conflicts?

Construction project management companies establish protocols for conflict resolution. They promote open dialogue and facilitate constructive problem-solving among stakeholders, aiming to minimise disruptions and maintain positive relationships.

What steps do project management companies in the construction industry take to ensure stakeholders remain informed throughout the project lifecycle?

They maintain regular communication with stakeholders, providing updates on project progress, milestones achieved, and any changes in plans or timelines to ensure ongoing engagement and alignment with project goals.

Want to streamline communication with your project stakeholders? Contact Compass Consult today.

Fill in your details in the form below and one of our consultants will contact you as soon as possible.

ASK OUR EXPERTS